Technology Question? Chat with one of our staff members. Live Chat hours: M-F 8:00 am - 12:00 pm EST.

We can also be reached via email at help@oswego.edu , via phone at (315) 312-3456, or by walk-in. The Technology Support Center office is located in 26 Lanigan Hall (ground floor). Hallways are marked with signs to point you in the right direction, no matter which of the four building entrances are used. If you call after normal business hours, please leave a detailed voicemail message. We will return your call as soon as possible.

Office hours

Monday-Thursday: 8am-7pm
Friday: 8am-4:30pm
Saturday and Sunday: closed

NOTE: our office is observing special hours during Fall Break week (Wednesday 10/8 – Friday 10/10). During this timeframe, we will remain open 8:00am - 4:30pm, with regular hours resuming the following Monday.

Our recorded status line is accessible at (315)312-5678. If there are major outages or other items of interest for our users, we will post them there. Important service alerts for the campus are also available online.